Are your products handmade?
Yes! Many of our products are handmade or designed and printed in small batches with care and attention to detail. This means each item is unique and made with love.
Are your items suitable as gifts?
Absolutely! Our products make perfect gifts for birthdays, holidays, self-care treats, or “just because.”
Do you offer shipping?
Yes, we offer shipping to selected locations. Processing times and delivery estimates are provided at checkout. Please note that delivery times may vary during busy periods.
How long does it take to process an order?
Orders are typically processed within 1–3 business days. Handmade or custom items may take slightly longer—this will always be clearly stated.
Do you accept returns or exchanges?
If there’s an issue with your order, please contact us within 7–14 days of delivery. Due to the handmade nature of our products, we may not be able to accept returns on used or custom items.
What if my item arrives damaged?
We’re so sorry if this happens! Please contact us within 48 hours of delivery with photos, and we’ll make it right.
How can I contact you?
You can reach us via email or direct message on our social media pages. We aim to respond within 24–48 hours.
Do you take custom orders?
Depending on availability, we may accept custom or personalised orders. Feel free to get in touch to discuss your idea!